Welcome to ValueHealth™
A national, prescription drug and health plan designed to save you money, available exclusively through our pharmacy partners and your employer.
In addition to traditional health and dental insurance benefits, ValueHealth™ offers prescription savings and incentives through a national network of select pharmacy retail and grocery partners.
These include:
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Savings |
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Lower prescription drug costs |
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With ValueHeaIth™ discount card: 20% discount
on 1000's of in‑store private‑label products |
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Convenience |
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90-day supply of regular
medications as appropriate |
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Mail order for regular prescription
needs - saves you time and money |
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Centralized toll-free support line |
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“Find My Pharmacy” network partner store locator |
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Access+ expanded coverage feature for individuals
who live more than 15km from a ValueHealth™
network pharmacy |
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Service |
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Pharmacy Navigation and Case
Management support for members
living with complex diseases |
Getting started is easy!
All you need is your ValueHeaIth™ Identification Card (issued by your employer) and access to the internet. Then follow these steps:
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Find your pharmacyUse the “Find My Pharmacy” tool to find a Member_Map_Instruction preferred network pharmacy partner. The tool will also provide each partner location's store hours, address, contact information plus a list of available onsite services (e.g. administration of vaccines). |
Activate mail order (optional) |
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To have your prescription medications filled and delivered to your home or office, simply call Rexall Direct 1-888-RX-2-DOOR (numbers are below in FAQ's) to activate your account.
Have your credit/debit card information (required to pay for
any co-pay or coinsurance amount not covered by the program)
along with your phone number, email address and any allergy
details handy. |
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Fill your prescriptionsPresent your prescription and ID card at any ValueHealth™ pharmacy partner; the pharmacist will provide information to help you get the most from your medication. Your prescription will be processed according to the preferred ValueHeaIth™ membership pricing and your benefits program. |
While you're in a Rexall or Lawtons Drugs store, use your discount card on many in-store items.
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There's a ValueHealth™ pharmacy near you
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| Use the “Find My Pharmacy” tool: | |
With more than 850 ValueHeaIth™ preferred pharmacy retail partners across Canada, chances are there's one located near you.
To find the one nearest you, simply go to “Find My Pharmacy” under "I'm a Member" on valuehealth.ca, enter your full address and
let the system do the work. In seconds, the tool will display a list of conveniently located partner pharmacies for you. Not only will you
see store details, you can tap 'Drive', 'Walk' or 'Transit' to get directions.
In the unlikely event that there is no ValueHealth™ partner pharmacy within a 15km radius of your home, you are then covered by
Access+ which gives you access to an expanded list of pharmacies. Please note however that non-partner pharmacies do not
participate in preferred ValueHealth™ membership pricing nor any of the program's additional value-added benefits.
Note that if one or more ValueHeaIth™ network pharmacies should open near your address in the future, or if your address changes
and you are then near a network pharmacy, you will be required to purchase your prescription medications at a ValueHeaIth™ network
pharmacy at that time.
If at any time, you are prescribed a medication that requires Special Authorization, your prescription for the Special Authorization
medication must be purchased at a ValueHeaIth™ network pharmacy. Should you choose to purchase your Special Authorization
medication at a pharmacy outside of the ValueHealth™ network, your reimbursement will be declined. Once you receive your Special
Authorization approval letter, you will need to contact 1-833-VALUERX to speak to a Specialty Support adviser as soon as possible to avoid
delay in starting your treatment.
FAQs
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What happens if I need a new prescription or refill while travelling?
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No worries, the ValueHealth™ network partners
have more than 850 established retail pharmacies
across Canada. Use our “Find My Pharmacy” tool at
valuehealth.ca to guide you to a participating
member where you present your ValueHealth™
Identification Card. It really is that easy!
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What are plan member value-added services?
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In addition to many savings and benefits, members also have
access to each pharmacy's offerings and services which may
include some or all of the following:
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How do I mail order my prescriptions?
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Our Rexall Direct mail-order partner offers two convenient options:
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What happens after I place my Rexall Direct Mail Order?
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A pharmacy team member from Rexall Direct will contact you
to confirm receipt of your prescription, process your prescription
according to the preferred ValueHealth™ membership pricing,
provide counseling on your medication, and arrange delivery
of your medication to your choice of home or office within
5 business days.
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What savings are available to me with my Member Discount Card?
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ValueHealth™ members have access to amazing member-only incentives
and rewards including the exclusive retail pharmacy discount card that
can be used by active members to purchase a variety of in-store brand
products at a discount.
IMPORTANT: Please note that at this time, the ValueHealth™ Member Discount Card is recognized at Rexall and Lawtons Drugs branded pharmacies ONLY. At Rexall pharmacies, the ValueHealth™ Member Discount Card applies to more than 2,000 everyday products that are already more competitively priced than comparable leading brands. These in-store brands include:
At Lawtons Drugs, the 20% discount applies to all in-store house brand products, including over 1,100 everyday items from:
Discounts cannot be combined with any other Rexall or Lawtons Drugs discount. Should a plan member select a Rexall or Lawtons Drugs exclusive brand product currently on sale, the greater discount would apply. |
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What is Specialty Support?
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Specialty Support is a patient assistance program operated by
McKesson Specialty. The service is provided free of charge to
ValueHealth™ members and assists plan members in managing
medications related to their complex, chronic conditions.
The Specialty Support case management service is staffed with
experienced healthcare professionals who are trained on these
complex drugs and related therapies. They are also equipped
with the tools necessary to provide confidential counselling and
ongoing support to members during treatment. These patient
level support services include education and compliance
monitoring.
Specialty Support is beneficial in helping members manage complex conditions, including but not limited to: Asthma, Ankylosing Spondylitis, Crohn's disease, Colitis, Plaque Psoriasis, Psoriatic Arthritis, specific cancers and Rheumatoid Arthritis. |
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How do I obtain the specialty drug(s) I require?
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If you are prescribed a “Specialty Drug”, you must complete the following steps:
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We're here to answer your questions.
Your satisfaction is very important to us. For questions regarding how the program works, how to access benefits or general coverage questions, you have two options:
Contact ValueHealth™ :
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Follow the prompts to be directed to one of our ValueHealth™ program specialists |
Contact any of our ValueHealth™ partners directly:
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For travel coverage
For Pharmacy Navigation and Case Management services
For mail-order account activation, prescription requests, status, refills or transfers
